Privacy policy

Last updated: 11 November 2026

 

1. Who we are

Landlord Check London is run by Knights and Co Estate Agent Limited (trading as Knights and Co), a company registered in England and Wales, company number 09874642, with its registered office at The Court Building, 1 Market Street, London SE18 6FU. Our office is at 776-778 Barking Road, London E13 9PJ. We are the controller of the personal information you give us through this website. You can contact us about your data at info@knightsandcoestateagent.co.uk or on 020 8004 6224.

 

2. What we collect

When you use the free landlord check, we collect your name, email address and phone number; your property's postcode, type and number of bedrooms; whether it is empty or let and who manages it; your answers to the compliance questions and your score; the services you're interested in; and the choices you make about being contacted and sharing your details. Our website provider also collects basic technical information when you visit, such as your IP address, browser and the pages you view, and uses cookies (see section 9).

 

3. How we use it

We use your information to prepare your compliance score and rent valuation, to contact you about your property and your letting options, to provide any service you ask us for, to run and improve this website, and to meet our legal and regulatory obligations. We rely on your consent to contact you, on taking steps you have asked for before entering into a contract with us, on our legitimate interests in running and improving our business, and on legal obligations where they apply. You can withdraw your consent at any time.

 

4. Who we share it with

We share your information only where needed: with our sister company Define Construction if you ask for help with works; with our in-house mortgage and finance adviser if you ask about finance; with a trusted partner letting agent, but only if you ticked the box agreeing to this; with service providers who run this website and our forms, such as Wix and Tally, and who act on our instructions; and with regulators, law enforcement or professional advisers where the law requires. We never sell your information.

 

5. Transfers outside the UK

Some of our service providers may store information outside the UK. Where they do, we make sure it is protected by UK adequacy regulations or approved safeguards such as the UK International Data Transfer Agreement.

 

6. How long we keep it

If you don't become a client, we keep your details for up to two years after we last hear from you and then delete them. If you become a client, we keep your records for as long as we provide our service and then for up to six years, to meet our legal, tax and regulatory obligations.

 

7. Your rights

You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to object to direct marketing at any time, to have it transferred to you or another organisation, and to withdraw your consent. To use any of these rights, email info@knightsandcoestateagent.co.uk. We will respond within one month.

 

8. Complaints

If you're unhappy with how we have handled your information, you can complain to us at info@knightsandcoestateagent.co.uk. We will acknowledge your complaint within 30 days and respond without undue delay. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

 

9. Cookies

This website uses cookies that it needs to work. With your permission, it may also use cookies to understand how visitors use the site. You can change your cookie choices at any time through the cookie banner or your browser settings.

 

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.